Terms & Conditions

The customer will be deemed to have received, inspected and accepted goods as satisfactory and complete in all respects unless written notice of any alleged damage or shortage is received by Graystone of any goods supplied within 3 days from the date of receipt. Misalignment of some pieces on each sheet must be assumed as an intrinsic characteristic of this product and no claims will be honored for this reason.

No claim whatsoever will be accepted after installation.

Custom orders or special orders of non-stocked products are final sale and can not be returned or refunded.

Please read the following terms and conditions of use carefully before using this website. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. Use of the site implies acceptance of these terms and conditions. If you do not agree to these terms and conditions, please do not use this site.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether expressed or implied. To the fullest extent permissible pursuant to applicable law, Graystone disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Graystone does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Graystone does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. 

Limitation of Liability
Graystone shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Graystone has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Graystone product is mistakenly listed at an incorrect price, Graystone reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Graystone reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Graystone shall issue a credit to your credit card account in the amount of the incorrect price.